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Pink Sugar

FAQ

  • What is your return/exchange policy?
    At this time we do not offer returns or exchanges. All sales are final.
  • Where’s my order?
    Please allow 3-5 days to process and ship your order. You will receive an email with tracking information once your order has been shipped.
  • Do you offer any customizations?
    Yes, email us your idea for a diaper cake and/or gift and we will try our best to accommodate your request.
  • How much does shipping cost?
    Standard free shipping is provided on all items within the U.S.
  • When will my order be processed?
    Generally, all orders are processed within 1 to 3 business days after the order is placed. Orders placed on a weekend or holiday will be processed within 1 to 3 business days Monday through Friday. *Customized orders may take additional processing time. *Please remember that orders cannot be edited once the process begins. *All processing times are estimates and are subject to change.
  • What are your business hours?
    We can be reached 24 hours a day by email: info@creativebabydiapercakes.com (Please note that we are closed on holidays). Please allow 24-48 hours for a response.
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