top of page
FAQ
-
What is your return/exchange policy?At this time we do not offer returns or exchanges. All sales are final.
-
Where’s my order?Please allow 3-5 days to process and ship your order. You will receive an email with tracking information once your order has been shipped.
-
Do you offer any customizations?Yes, email us your idea for a diaper cake and/or gift and we will try our best to accommodate your request.
-
How much does shipping cost?Standard free shipping is provided on all items within the U.S.
-
When will my order be processed?Generally, all orders are processed within 1 to 3 business days after the order is placed. Orders placed on a weekend or holiday will be processed within 1 to 3 business days Monday through Friday. *Customized orders may take additional processing time. *Please remember that orders cannot be edited once the process begins. *All processing times are estimates and are subject to change.
-
What are your business hours?We can be reached 24 hours a day by email: info@creativebabydiapercakes.com (Please note that we are closed on holidays). Please allow 24-48 hours for a response.
bottom of page